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Shipping and Delivery

Shipping charges

Shipping is calculated by our website and you can view the cost through the checkout process. Please note that if you edit your order after the order has been placed, shipping rates may change. Please also note, that shipping amounts for large orders may also change and you will be notified of this.

We dispatch across New Zealand, multiple times daily. Large consignments, for example those requiring a pallet, may be dispatched by truck and this may take a little longer

How long does shipping take?

Standard delivery times for courier dispatch:

• Auckland and surrounding areas: 1-2 days.
• Rest of New Zealand: 2-3 working days.

Larger consignments where a truck booking is required will take longer.

Which shipping method do you use?

In New Zealand we use Courier Post and Aramex (formerly Fastway). Orders over a pallet will generally go by Truck with Toll.

What happens if my parcel hasn’t arrived?

If your parcel has not arrived within 4 working days please track your parcel using the tracking number and company details provided in your shipping email, or contact our team at or by phone on 09-222-4700.