It’s easy. Please complete the registration form on our website. We’ll review the application and either accept or ask for a few more details. Once you’re accepted we’ll set up an account so you can order online.
Once we receive your order, it can take up to 4 days to process it. We ship orders daily Monday to Friday from Auckland, using Courier Post or Aramex. Larger orders which may need a pallet can take slightly longer and are usually sent by Toll. If you have any questions about the dispatch of your order, please contact the team on sales@littlebirdbrands.co.nz or phone 09-222-4700.
Yes, we do and it is $300.
Ordering online is easy. You can see what’s in stock and when products are due and easily add items to your cart buy size. If you want to repeat an order, simply login to your account click re-order and adjust the quantity as needed. However, if you need further assistance you’re welcome to contact us by phone or email to place your order.
You can pay by credit card (Visa, Mastercard) or on Account if you hold an account with us.
We have a range of brand information, including brand descriptions, product & lifestyle imagery and videos you may need. You can also access any relevant safety testing reports. These can all be accessed in the Retailer Resources section. You will need to be logged in to view these
We do ship to Australia, however you will need to place your order on our Australian website www.littlebirdbrands.com.au
If your customers have a faulty product, please continue to deal directly with your own customers to get the issue resolved. If you need help troubleshooting, or if the product is faulty, please contact us by email sales@littlebirdbrands.co.nz or by phone on 09-222-4700.
The invoice in your account on our website is correct at the time you place your order. Any edits to your order after you have received an order confirmation will not be reflected on the website invoice. You will receive the correct and updated invoice when your order is dispatched.